Filing Process
If you decide to proceed, either yourself or your lawyer should prepare the proper paperwork and submit it to us. We will then contact CIRA to advise a complaint has been filed, forward a copy of the complaint to the registrant. He will have 20 days to respond, which we can extend for a short period if warranted, and depending on whether a response is submitted or not, we will then put together a panel of either one or three adjudicators to hear the case.
The panel will normally render a decision within 3 weeks, and after a few days for CIRA and others to review the decision, we will advise the Complainant and Registrant of the decision, and post same on our website.
We have prepared an outline of information required, as well as the pertinent rules from CIRA, for more details, you can check the CIRA rules in total by clicking here.
For submission of Complaint by email, please send your Complaint to info@resolutioncanada.ca.
If you do not receive an acknowledgment email from us within two days of your submission, please contact us by email: cathy@resolutioncanada.ca or by phone 416-443-7940.